Give your Agentforce agents a real QA team, without hiring one. Agentforce Testing Copilot is an end-to-end testing platform inside Salesforce that discovers agent coverage, generates realistic AI test cases, executes them, judges results with an LLM, diagnoses failures, and helps fix well-understood issues automatically.
Key features
Agent discovery across org agents, topics, and actions
AI-generated test cases from actual agent configuration
Execution with LLM-based response judging
Root-cause analysis for failed tests
Autopilot fixing for well-understood failure patterns
Cross-channel visual testing for real browser-rendered conversations
Use cases
Regression testing for Agentforce prompt, topic, and action changes
QA coverage for production Agentforce agent portfolios
Cross-channel validation for Messaging for Web and Experience Cloud
Release confidence for teams scaling beyond manual chat testing
Industries
Cross-industry
Business need
Manual, unscalable conversation-by-conversation QA for AI agents. It automates functional, safety, jailbreak, and PII/compliance testing with LLM-judged evaluation
Requires
Agentforce-enabled org; AFTC_Admin/AFTC_Tester/AFTC_Viewer/AFTC_AutomatedProcess permission sets; Salesforce Connected App; at least one LLM provider API key; Node.js and Python runtimes
Compatible with
Agentforce Agent API; Messaging for Web, Experience Cloud, generic chat, Copilot sidebar; Anthropic/OpenAI/Google AI/Vertex/Azure/Ollama/Databricks via LiteLLM
Support level
Priority
Screenshots
Product details
Compatibility
API version
Salesforce API v65.0. Requires an Agentforce-enabled org; Experience Cloud and Lightning (LWC) channels supported; no Classic mentions.
Integrations required
Salesforce CLI; Salesforce org with Agentforce enabled; Node.js + Playwright (visual-test-service); Python 3.12 (testing-agent-team); Heroku/Postgres/Redis for auxiliary services; Salesforce Connected App (OAuth); at least one LLM provider API key (Anthropic/OpenAI/Google AI)
Setup time
Roughly half a day to 2 days for full setup, the core package deploys in minutes via sf CLI, but full functionality requires standing up two auxiliary services (Heroku/Postgres/Redis) plus OAuth Connected App configuration
App details
Languages
English
Package type
Metadata (Unmanaged)
Edition support
Enterprise, Unlimited, Developer (requires an Agentforce-enabled org)
Mobile compatible
Limited, 28-component Lightning dashboard suite designed for desktop administration, not mobile-optimized
Security
All Apex classes declared with sharing; no explicit CRUD/FLS enforcement calls found (relies on running-user permissions). Named Credentials send data to external LLM providers (Anthropic, OpenAI, Google AI) for judging. OAuth tokens encrypted at rest (Fernet) in the auxiliary service. Built-in PII detection/masking and compliance categorization (HIPAA/GDPR/PCI/COPPA/CCPA).