These Terms and Conditions (“Terms”) govern access to and use of vurtuolabs.com and related public pages, content, forms, and features operated by VurtuoLabs (collectively, the “Site”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
These Terms govern the public Site only. Any consulting, implementation, integration, development, managed, support, training, or other professional services are governed by the applicable signed proposal, statement of work, master services agreement, order form, data processing addendum, or other written contract. If a signed contract conflicts with these Terms regarding paid services, the signed contract controls.
1. About VurtuoLabs
VurtuoLabs is a Dallas, Texas–based technology and professional services business focused on enterprise AI, agentic systems, automation, integrations, data, and related implementation work. References to “VurtuoLabs,” “we,” “us,” and “our” mean the operator of the Site.
2. Eligibility and authority
You must be legally capable of entering a binding agreement and at least 18 years old to use the Site for business purposes. If you use the Site for an organization, you represent that you have authority to act for that organization and that both you and the organization will comply with these Terms.
3. Permitted use
VurtuoLabs grants you a limited, revocable, nonexclusive, nontransferable right to access and use the Site for lawful informational and business-evaluation purposes. No ownership rights are transferred. Any rights not expressly granted are reserved.
4. Prohibited conduct
Access or use the Site in violation of law, regulation, sanctions, export controls, court order, or third-party rights.
Probe, scan, test, circumvent, disable, or interfere with authentication, access controls, rate limits, security controls, availability, or normal operation, except as expressly permitted by our Responsible Disclosure Policy.
Introduce malware, destructive code, denial-of-service traffic, automated abuse, credential attacks, scraping that creates material load, or any mechanism intended to impair or extract from the Site.
Misrepresent identity or affiliation; impersonate another person; submit false, misleading, fraudulent, infringing, defamatory, unlawful, or harmful content; or use the Site to facilitate wrongdoing.
Reverse engineer, decompile, copy, frame, mirror, reproduce, sell, sublicense, or create derivative works from the Site except to the limited extent a restriction is prohibited by law.
Use Site content, trademarks, data, or outputs to train or benchmark a competing model or service, build a competing database, or imply endorsement without written permission.
Collect personal information about others without authorization or submit sensitive, confidential, regulated, or client-controlled data through an unapproved channel.
5. Informational content only
Site content is provided for general information and may discuss technology, architecture, security, governance, business operations, legal developments, or implementation approaches. It is not legal, accounting, tax, investment, employment, cybersecurity, or other regulated professional advice. You are responsible for obtaining advice appropriate to your circumstances and independently evaluating decisions.
6. AI and automation content
Examples involving AI, agents, automation, code, integrations, controls, evaluations, or system designs are illustrative. Outputs from probabilistic systems may be incomplete, inaccurate, insecure, biased, or unsuitable for a particular use. Production use requires appropriate human review, testing, permissions, monitoring, security, records, and domain-specific controls. Site content is not a warranty that any design will satisfy your requirements or legal obligations.
7. Requests, proposals, and no obligation
Submitting a form, scheduling a meeting, exchanging messages, or receiving preliminary information does not create a client, fiduciary, confidential, employment, partnership, or agency relationship and does not obligate either party to proceed. A services relationship begins only when the parties execute an authorized written agreement. Estimates, availability, timelines, and preliminary scopes are nonbinding unless incorporated into that agreement.
8. Submissions and confidentiality
Do not submit trade secrets, credentials, production data, source code, regulated information, or other confidential material through general Site forms. Unless VurtuoLabs has separately agreed in writing to confidentiality, unsolicited submissions are not treated as confidential. If you submit information, you represent that you have the right to provide it and grant us permission to use it to respond, evaluate the request, protect the Site, and operate our business in accordance with the Privacy Policy.
9. Intellectual property
The Site and its design, text, graphics, logos, icons, code, animations, components, articles, documentation, selection, arrangement, and other materials are owned by VurtuoLabs or its licensors and are protected by intellectual-property and unfair-competition laws. “VurtuoLabs,” associated branding, and product or service names are trademarks or trade dress of VurtuoLabs. Third-party names and marks belong to their respective owners.
You may link to public Site pages and make a reasonable number of unmodified copies for internal evaluation, provided you retain notices, do not imply endorsement, and do not commercialize or publicly redistribute the material. All other use requires prior written permission.
10. Feedback
If you voluntarily provide suggestions, ideas, or feedback about the Site or our services, you grant VurtuoLabs a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable license to use and incorporate that feedback without restriction or compensation. This does not grant us rights in your confidential information or preexisting intellectual property.
11. Third-party services and links
The Site may link to or integrate third-party websites, repositories, calendars, social platforms, forms, videos, software, or other services. VurtuoLabs does not control and is not responsible for third-party content, availability, security, terms, or privacy practices. Your use of a third-party service is governed by that provider’s terms. Links are provided for convenience and do not necessarily constitute endorsement.
12. Availability, changes, and suspension
We may modify, suspend, restrict, or discontinue any part of the Site at any time. We do not promise uninterrupted, timely, secure, error-free, or complete operation. Maintenance, provider failures, security events, network conditions, legal requirements, or other circumstances may affect availability. We may block traffic or access that we reasonably believe threatens the Site or violates these Terms.
13. Privacy
Our Privacy Policy explains how we handle personal information collected through the Site. The Cookie Policy explains cookies and similar technologies. Those policies are incorporated by reference for the subjects they cover.
14. Security reports
Good-faith vulnerability research must follow the Security and Responsible Disclosure Policy. That policy does not authorize access to third-party systems, client environments, personal data, credentials, destructive testing, social engineering, physical testing, denial of service, or public disclosure before coordinated remediation.
15. Copyright complaints
If you believe Site material infringes your copyright, email info@vurtuolabs.com with your contact information, identification of the copyrighted work, identification and location of the challenged material, a statement of good-faith belief, a statement under penalty of perjury that the notice is accurate and you are authorized to act, and a physical or electronic signature. Misrepresentations may create liability. We may remove or restrict material while evaluating a complete notice.
16. Export controls and sanctions
You may not use the Site if you are prohibited from receiving U.S. services or are located in, ordinarily resident in, or controlled by a comprehensively sanctioned jurisdiction, except as authorized by law. You may not use Site materials in violation of U.S. export-control, sanctions, anti-boycott, or import laws. You represent that your use is lawful.
17. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL SITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” VURTUOLABS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, QUIET ENJOYMENT, AND RESULTS. VURTUOLABS DOES NOT WARRANT THAT THE SITE WILL MEET YOUR REQUIREMENTS OR THAT DEFECTS WILL BE CORRECTED.
18. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VURTUOLABS AND ITS OWNERS, PERSONNEL, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, USE, OR DATA; BUSINESS INTERRUPTION; SECURITY INCIDENTS CAUSED BY THIRD PARTIES; OR COSTS OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO THE SITE, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE VURTUOLABS PARTIES FOR ALL CLAIMS RELATING TO THE SITE WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNT YOU PAID VURTUOLABS, IF ANY, SPECIFICALLY FOR ACCESS TO THE SITE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LEGALLY BE LIMITED.
19. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless the VurtuoLabs parties from claims, losses, liabilities, damages, judgments, penalties, costs, and reasonable attorneys’ fees arising from your unlawful or unauthorized use of the Site, your submissions, your violation of these Terms, or your infringement of another person’s rights. We may control the defense of a covered matter, and you will reasonably cooperate. You may not settle a matter imposing liability or obligations on a VurtuoLabs party without written consent.
20. Governing law and forum
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules, except to the extent federal law applies. Subject to any nonwaivable consumer right, the state and federal courts located in Dallas County, Texas have exclusive jurisdiction over disputes relating to the Site, and each party consents to personal jurisdiction and venue there. Before filing a claim, the parties will attempt in good faith for 30 days to resolve it through written notice, unless immediate injunctive relief is reasonably necessary.
21. Time limit for claims
To the extent permitted by law, a claim arising from the Site must be filed within one year after the claim arose; otherwise, it is permanently barred. This section does not shorten a limitations period that applicable law does not permit the parties to shorten.
22. General terms
If a provision is held unenforceable, it will be modified to the minimum extent necessary and the remaining provisions remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a reorganization, financing, merger, sale, or transfer of the Site or business. These Terms do not create third-party beneficiaries, employment, partnership, agency, fiduciary, franchise, or joint-venture relationships. Headings are for convenience only. Electronic communications satisfy writing requirements to the extent permitted by law.
23. Changes to these Terms
We may update these Terms as the Site, law, or business changes. The effective date identifies the current version. Material changes may receive additional notice when appropriate. Changes apply prospectively unless law permits otherwise. Continued use after the effective date constitutes acceptance, but does not waive rights that cannot legally be waived.
24. Contact
Questions about these Terms may be sent to VurtuoLabs at info@vurtuolabs.com. VurtuoLabs is based in Dallas, Texas, United States.