Building Agentforce Agents That Behave Like Software

Building Agentforce Agents That Behave Like Software

A practical architecture guide for building reliable Agentforce agents with deterministic orchestration, bounded reasoning, explicit state, least-privilege tools, and production-grade engineering workflows.

A practical architecture guide for building reliable Agentforce agents with deterministic orchestration, bounded reasoning, explicit state, least-privilege tools, and production-grade engineering workflows.

Engineering that delivers real results.

Production thinking for enterprise AI.

Explore how we help organizations solve complex challenges across enterprise platforms, AI, data, and automation.

Practical guidance on agents, architecture, integrations, data, and delivery.

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Soft charcoal abstract background

Building Agentforce Agents That Behave Like Software

A practical architecture guide for building reliable Agentforce agents with deterministic orchestration, bounded reasoning, explicit state, least-privilege tools, and production-grade engineering workflows.

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The Determinism Ladder: Where Enterprise Agents Need Hard Control

A risk-based architecture for placing reasoning, grounding, state, actions, and Agent Script controls exactly where failure becomes expensive.

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Agent Script in Production: State, Gates, Chains, and Proof

A hands-on engineering guide to deterministic Agentforce workflows with explicit state, action contracts, routing gates, and testable execution paths.

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Multiplayer Agents Are Going Open Source. Here's What That Means for Salesforce Teams

What Y Combinator's open source agent harness gets right, and where it stops short of a Salesforce org.

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Why Agents Fail in Production

The failure modes that never show up in a demo, and what they have in common.

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Evaluating Agents Without a Benchmark

How to know an agent is getting better when there is no leaderboard for your org.

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The Cost of a Wrong Write

Why confirmation gates belong on some actions and nowhere near others.

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Beyond the Vector DB

Why retrieval quality depends more on your schema than your embedding model.

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The path to AGI

Notes on what actually compounds in agent capability, and what does not.

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ReAct vs Plan-and-Execute

Choosing the right agent loop for Agentforce workloads.

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TypeScript vs Python

Picking a runtime for agent tooling when both teams have opinions.

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Context Windows Are Not Memory

A large context window solves a different problem than the one teams reach for it to solve.

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Tool Design Is the Real Prompt

Most agent behaviour is determined before the model reads a single instruction.

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The End of Prompt Engineering

Prompts are becoming interfaces. What replaces the prompt as the unit of work.

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When Not to Use an Agent

A short list of problems where a flow, a formula, or a report is the better answer.

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Human in the Loop Is a Design Decision

Where to put the person, and why the default answer is usually wrong.

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Observability for Agent Systems

What to log so that the question after an incident has an answer.

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Multi Agent Systems Are Usually One Agent

When splitting into several agents helps, and when it is one agent with extra latency.

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Data Hygiene Is an AI Problem Now

The CRM cleanup nobody funded is suddenly the thing blocking the agent rollout.