Industries
Sales Operations, Customer Support, RevOps
Business Need
Pipeline and case hygiene enforcement without manual list-view audits — reps and managers get automatic visibility into stale, at-risk records
Requires
Sentinel_User permission set; Agentforce enabled for agent publish/activate; a queryable staleness date field per monitored object (e.g., LastActivityDate)
Compatible With
Standard Salesforce objects (Case, Opportunity, Lead, Task, extensible); Salesforce Agentforce Employee Agent channel; optionally Slack
Support Level
Standard
Reviews Rating
0

KEY FEATURES
Config-driven engine (Sentinel_Config__mdt) — one Apex service builds every query at runtime, no per-object code Agentforce Employee Agent with 6 sub-agents: Record Health, Focus/Prioritize, Triage, Catalog, Coach, Manager One-click triage actions: reassign, create follow-up task, snooze, log activity, "what changed" trend delta, meeting-prep briefing Colorful LWC dashboard with freshness-band bars (Aging/Stale/Critical), All/Mine toggle, KPI tiles Dollar-weighted risk and manager rollup views, trend snapshots for day-over-day comparisons Daily scheduled monitor with Chatter digest and custom notifications at configurable thresholds
USE CASES
Sales rep asks the agent "what should I work on first?" each morning Manager reviews team-wide stale-record leaderboard and dollar-at-risk pipeline Rep gets a Chatter digest/notification when open Cases cross a stale threshold Admin adds a new custom object to monitoring by inserting a metadata record, no code Rep asks "what changed since yesterday" before a status meeting Rep preps for a call by asking for account context (other open Cases/Opps)
Compatibility
Requires
Sentinel_User permission set; Agentforce enabled for agent publish/activate; a queryable staleness date field per monitored object (e.g., LastActivityDate)
Compatible With
Standard Salesforce objects (Case, Opportunity, Lead, Task, extensible); Salesforce Agentforce Employee Agent channel; optionally Slack
API Version
Salesforce API v65.0. Lightning only (LWC dashboard, Lightning app/tabs/FlexiPages); no Classic or Experience Cloud support.
Integrations Required
Salesforce CLI (sf); Agentforce-enabled org for agent publish/activate; Sentinel_User permission set assigned to end users and the agent's running user. No external/third-party services.
Setup Time
30–60 minutes for a working install — deploy, permission set assignment, and scheduling are scriptable in minutes; variable time is spent reviewing Sentinel_Config__mdt records and publishing/activating the Agentforce agent.
App Details
Version
Listed On
Latest Release
Supported Features
Freshness-band scoring (Aging/2x/3x thresholds), allowlist-validated dynamic SOQL, flow-fronted invocable actions, custom notifications, Chatter digests, snooze/log-activity/reassign/follow-up/what-changed/account-context actions, trend snapshots, manager rollups
Languages
Package Type
Metadata (Unmanaged)
Edition Support
Requires an Agentforce-enabled org for agent features; no Data Cloud, Big Objects, or Platform Events required
Mobile Compatible
Likely yes — standard LWC/FlexiPage/Lightning app with no desktop-only APIs detected, though not explicitly confirmed in the repo
Security
No data leaves the org (100% native Apex/LWC/Flow, no external callouts). All config-driven identifiers are allowlist-validated against injection; queries are capped/ordered. Sentinel_User permission set follows least-privilege (read/edit only, no delete on watched objects; full CRUD only on Sentinel's own custom objects).
Data Cloud Required
No