Agent Engineering
Salesforce and Agentforce
Discovery through to production
Agentforce and Data Cloud
First agent live in six weeks
Fixed scope, fixed price
Decision Trace
Every step, on the record
This is what your admins open when they ask what the agent did. Records read, guardrails checked, actions taken, and the exact point a human was brought in.
run_8f21c4 · quote approval · 6 steps · 4.2s
Escalated to human
01
Read Opportunity 006Ux00000KpL2z
02
Read Account.PaymentTerms through lookup
03
Guardrail: discount 18% is within the 20% policy limit
04
Wrote Quote.Status = Approved
05
Guardrail: margin 9.4% is below the 12% floor, stopped
06
Handed to Regional Manager with the full trace attached
Context
Grounded in your org
An agent is only as good as what it can see. We wire yours into the systems where your work actually lives, with the same permission model your people already trust.
Reads your records, files, and history through governed connections
Respects existing sharing rules and field-level security
No shadow copies of your data sitting in a vendor store
Engagement
Six weeks, four gates
Every engagement runs the same four gates. You know what is happening, what it costs, and what you are handed at the end of each one.
01
Discover
Two weeks mapping the workflow, the records behind it, and what good actually looks like.
02
Design
Agent scope, guardrails, and success criteria written down and signed off before any build.
03
Build
Configuration, Apex where it is genuinely needed, and tests that prove every step.
04
Handover
Runbook, training, and the trace view your admins will actually open on a Monday.
98.4%
eval pass rate on the last release gate
100%
of agent actions logged with inputs, outputs, and cost
Capped
spend and rate limits enforced per agent, per day
Operations
Accountable in production
Shipping is the start, not the finish. Every agent we run carries its own evidence: what it did, what it cost, and how it scored against the checks you agreed to.
Eval suites run before every release, not after incidents
A weekly digest your ops lead can read in five minutes
Rollback in one step when a change misbehaves