VurtuoLabs (“VurtuoLabs,” “we,” “us,” or “our”) provides Salesforce and Agentforce implementations, Dayforce HCM consulting, custom software development, system integrations, and proprietary AppExchange and AgentExchange products. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, engage us for services, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

Information you provide directly. This includes your name, company name, job title, email address, phone number, and any details you share through contact forms, project inquiries, proposals, or ongoing client engagements.

Information collected automatically. When you visit our website, we may automatically collect certain data through cookies and similar technologies, including your IP address, browser type, device information, pages visited, and referral source.

Information from client engagements. Where we are engaged to implement or support systems such as Salesforce, Agentforce, or Dayforce, we may process business data on behalf of our clients as part of that engagement. Any such data is handled under the terms of the applicable client agreement and, where relevant, the privacy or data processing terms of the underlying platform provider.

Information from third parties. We may receive information about you from business partners, referral sources, or publicly available professional profiles.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries and provide requested information about our services

• Deliver, maintain, and support the software, integrations, and consulting services we provide

• Manage client relationships, contracts, and billing

• Improve our website, products, and service offerings

• Send updates, proposals, or marketing communications related to our services, where permitted

• Comply with legal obligations and enforce our agreements

3. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers. With vendors and subcontractors who support our operations, such as hosting providers, communication tools, and analytics platforms, under obligations to protect that information.

• Platform providers. With platforms such as Salesforce or Dayforce where necessary to implement, configure, or support the systems we are engaged to work on.

• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.

• Legal requirements. Where required by law, regulation, legal process, or governmental request.

• With your consent. For any other purpose disclosed to you at the time of collection.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to recognize your browser, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings; disabling cookies may affect certain website functionality.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, satisfy legal or contractual obligations, and resolve disputes. Client engagement data is retained in accordance with the terms of the applicable service agreement.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a request, contact us using the information below. We will respond in accordance with applicable law.

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

8. Third-Party Links and Platforms

Our website and services may reference or link to third-party platforms, including Salesforce, Dayforce, and AppExchange/AgentExchange listings. This Privacy Policy does not apply to those third-party sites or platforms, and we encourage you to review their respective privacy policies.

9. Children’s Privacy

Our website and services are intended for business audiences and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Users

If you access our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States, where our servers and business operations are located.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

VurtuoLabs Dallas, TX info@vurtuolabs.com / vurtuolabs.com